Drinking Water, Wastewater, and Stormwater Services
Operating and maintaining the infrastructure that delivers drinking water, manages wastewater treatment, and protects local waterways. The Department serves the City of Newport, the Town of Middletown, Naval Station Newport, and Naval Undersea Warfare Center (NUWC), with wholesale water service to the Portsmouth Water and Fire District and septic and holding tank haul-in service for the Town of Portsmouth.
Need to Reach Us?
For water and sewer emergencies, call our emergency line. For all other matters during business hours, use our general line.
(401) 845-5600 After Hours
(401) 845-5826
Rate restructuring is under public review
A rate study is under public review. No change has been adopted.
The existing CSO Annual Fixed Fee is proposed to transition into a sewer base charge tied to meter size as part of the broader wastewater rate restructuring through an ordinance amendment at the same Council action that adopts the new sewer rate structure. Total cost recovery is preserved dollar-for-dollar at adoption; the line item is restructured to reflect the broader operational and capital cost basis of the sewer system. Revenue supporting CSO Long Term Control Plan obligations under the federal Consent Decree remains dedicated to that purpose.
Service Status and Notices
For current service alerts, planned interruptions, and emergency notifications, visit our contact page or call us during business hours. Active utility emergencies are addressed through the after hours emergency line.
Water and Sewer Rate Study
Learn about how rates are set, the cost of service analysis, and the public process for adopting utility rates. Information about current rates, the proposed restructuring under review, scheduled public workshops, and how to participate in the public process.
Newport Water Division
The Newport Water Division operates and maintains the drinking water system serving the City of Newport, the Town of Middletown, Naval Station Newport, and Naval Undersea Warfare Center (NUWC), with wholesale supply to the Portsmouth Water and Fire District. The system includes Lawton Valley and Station No. 1 treatment plants, multiple reservoirs, and 214 miles of water main.
Water Pollution Control
Water Pollution Control operates the Water Pollution Control Facility (WPCF) and manages the sewer collection system, combined sewer overflow (CSO) program, and municipal separate storm sewer system (MS4). WPC serves the City of Newport, the Town of Middletown, Naval Station Newport, and Naval Undersea Warfare Center (NUWC), with septic and holding tank haul-in service for the Town of Portsmouth. The facility treats an average dry weather flow of 8.4 million gallons per day.
