Billing and Account Help
Pay your bill, monitor water use, investigate a high bill, request billing
assistance, or access account forms.
Pay Your Bill
Review online, mail, telephone, and in person payment options.
Track Your Water Use
EyeOnWater shows your water use and can alert you to continuous flow
that may indicate a leak.
Utilities Billing
Monday through Friday, 8:00 AM to 4:00 PM
Closed daily from 12:00 PM to 1:00 PM
Received a High Bill?
Check EyeOnWater for a usage spike or continuous flow pattern.
Check toilets, irrigation systems, outdoor spigots, faucets, and
other water using fixtures.
If usage does not explain the bill, contact Utilities Billing
before the payment due date.
A running toilet can waste hundreds of gallons each day. Additional
guidance is available in the
Billing FAQs
.
Dispute a Charge
Contact Utilities Billing. Staff will review the issue and direct it
through the appropriate dispute process. Most billing questions can be
resolved directly with the billing office.
Phone:
(401) 845-5604
Email:
utilitybilling@NewportRI.gov
Trouble Paying?
Contact Utilities Billing before the account becomes past due.
Contacting the office early provides more time to review the account and
discuss available options.
Forms and Applications
Access account, billing, and customer service forms online.
