About the Program

The Newport Water Division (NWD) is committed to providing safe, clean, and reliable drinking water to every customer. Our water consistently meets or exceeds all state and federal standards, and we continuously monitor the system to ensure top-quality water reaches your tap.

Like many other aging cities and water systems, the water distribution system consists of older houses and buildings constructed before 1987, which can have lead service lines (LSLs), fixtures, and solder. While the water leaving our treatment plant is lead-free, lead can enter the water through corrosion in LSLs.

Although most lead exposure comes from paint, dust, and soil, the EPA estimates that 10–20% of a person’s exposure may come from drinking water. This is particularly concerning for infants and young children, who absorb lead more easily than adults.

To protect public health and meet new federal and state requirements, NWD has implemented the Lead Service Line Management Program, which will identify and verify the material of every service line in Newport to inform replacement efforts.

What nwd is doing

As part of our commitment to reducing lead exposure, NWD is actively working on the following:

We routinely collect samples across our entire distribution area to monitor and assess the effectiveness of our lead corrosion control treatment.

We are committed to increasing education about lead in drinking water and encouraging customers to take action on lead service lines in the community to reduce the potential risk of lead exposure.

We are continuing our aggressive water main rehabilitation program, replacing the oldest pipes in the system, including lead service lines.

  • FY24 Annual LPPA Reporting – We submitted our 2024 annual report to the Governor, President of the Rhode Island State Senate, Speaker of the Rhode Island House of Representatives, Director of RIDOH, and Executive Director of the Rhode Island Infrastructure Bank (RIIB) (required starting in 2024 under LPPA regulations). The report details service line inventories and lead service line replacement statuses.
  • Classification of Unknown Service Line Materials – Statistical Modeling: We investigated the effectiveness of statistical analysis and predictive modeling for lead detection concerning our system, as many state regulators across the country have approved this strategy to streamline compliance with LCRR.
  • NWD Letter of Request: Approval to Implement Statistical Modeling from RIDOH – We submitted a formal request to RIDOH to approve this viable strategy recognized by the EPA and join all East Coast states & states across the country utilizing statistical modeling
  • NWD Letter of Request: Program Funding Support from RIDOH & RIIB – We submitted a formal request to RIDOH & RIIB to secure principal forgiveness funding for the NWD system as it related to lead service line replacement in order to reduce the burden on Newport system customers and enable immediate funding for full replacements, including private side work. Additionally, we requested help in advocating for rate reforms before the Rhode Island Utilities Commission to allow NWD to utilize user fees from water bills for comprehensive lead service line replacements on both public and private sides.

Your participation is essential to the success of this program. By checking and reporting the material of your service line NWD can better plan future service line replacement projects.

How to Check Your Service Line


NWD has created an interactive map where you can look up your address and see known or unknown service line materials on both the public (city-owned) and private (property-owned) sides. They are not always the same material. If you received two letters indicating different types of service line material, we encourage you to check our mapping system which will allow you to see the service line material on both the private side and the public side. Materials of service lines are categorized as known and unknown:

Known service lines are labeled as:

  • Lead
  • Not Lead

Unknown service lines are labeled as:

  • Likely Lead
  • Unlikely Lead
  • Unknown

If your line is listed as “Likely Lead” or “Unlikely Lead,” further verification is needed. You can easily check your line using a Material Verification Test at home.

Water Distribution System Pipes

Use the search feature in the top left corner to lookup your address in the Newport Water Division

  • LEAD (gray or silver): You DO have a lead service line.
  • GALVANIZED STEEL (gray or silver & magnetic): You DO have a lead service line.
  • COPPER (dull brown or greenish): You DO NOT have a lead service line.
  • PLASTIC PIPE (smooth & usually blue, black, red, or white): You DO NOT have a lead service line.

Next Steps


  • If the material can’t be confirmed, we will schedule a site inspection.
  • If your service line is confirmed to contain lead, you’ll receive a LIFESTRAW® water filter pitcher (with extra filters for six months of use) and educational materials on minimizing exposure.

Tips to Reduce Lead Exposure

Run your water to flush out lead

If water hasn’t been used for over six hours, run water from your kitchen tap or whatever tap you use for drinking and cooking at a moderate rate for 3 to 5 minutes until it becomes cold or reaches a steady temperature before drinking or cooking. This process will help flush lead-containing water from the pipes. To conserve water, you can fill multiple containers after flushing for drinking, cooking, and preparing baby formula.

Pregnant women, breastfeeding women, young children, and formula-fed infants

should use bottled drinking water at homes where lead has been detected at levels greater than 15 ppb.

Use cold water for drinking, cooking, and preparing baby formula

Do not cook with or drink hot water from the tap; lead dissolves more easily into hot water

Do not use water from the hot water tap to make baby formula.

Do not boil water to remove lead

Boiling water will not reduce lead.

Install lead-free faucets and fixtures

Look for lead certification marks indicating the new product is lead-free, then replace all old faucets and fixtures. This EPA document will help you know what to look for.

Clean your faucet aerators

Sediment, rust, and metals, including lead, may collect in the aerator screen located at the tip of your faucets. These screens should be removed and cleaned regularly. For more details, view this document.

Additional Information Resources

Still Have Questions? Contact Us!

General & Emergencies During Hours of Operation

After Hours Emergencies (3PM – 7AM)

Water Meter Services

Lead Service Line Management Program

Industrial Pretreatment Program