We’ve made it easier than ever to pay your utility bill online through our secure, user-friendly billing system, designed to make managing your account faster, simple, and more convenient. Prefer not to pay online? You can also pay your bill by mail or in person! Looking for information about current rates? Visit our Rates & Charges page!
Pay online anytime
Access your account 24/7 with our online billing portal. With just a few clicks, you can:
- Set up Auto-Pay for worry-free monthly payments
- Schedule a Payment in advance
- Make One-Time Guest Payments (no login needed)
- View Current & Past Bills (billing history has been transferred)
- Track Usage History (usage data has been transferred)
- Enroll in Paperless Billing to receive bills via email
- Set Up Reminders & Alerts to stay on top of due dates
- Receive Email or Text Confirmations after payments
Accepted Payment Methods
All payment options are fast, secure, and available at no additional cost:
- Credit / Debit Card
- eCheck / ACH (from your bank account)
- Digital Wallets: Google Pay, Apple Pay, PayPal, PayPal Credit, Venmo
- Pay by Phone (automated system)
- Pay by Text (after enrollment)
- Pay in the Online Portal
Need help setting up your account? View our step by step guide, also available in the attachments area on the portal customer landing page!
Pay In Person
Prefer to pay in person? Visit us at the Department of Utilities (please note: the Collections Office at City Hall no longer accepts utility payments).
Location & Hours
70 Halsey Street
Newport, RI 02840
Monday – Friday, 8AM – 4PM (closed for lunch 12PM – 1PM)
Accepted In Person Payment Methods
- Credit / Debit Card
- Cash
- Check (include your account number, beginning with “B”, on the memo line)
- Money Order (include your account number, beginning with “B”, on the memo line)
Unable to visit during business hours? Use the black After Hours Drop Box located to the left of the entrance to safely leave your payment.
Pay By Mail
Mail a check or money order to our office. Be sure to include your account number (beginning with “B”) on the memo line.
City of Newport, Department of Utilities
70 Halsey Street
Newport, RI 02840