Department of Utilities forms & applications can now be completed online through our Application Portal! Here, you can easily complete and submit forms, permit applications, and supporting documents directly online. Need help getting started? View our Application Portal Set Up Guide. The portal also allows you to:

  • Track the status of your submissions
  • Upload additional information or documentation if requested (via email)

To help you find what you need, forms and applications are organized by BillingNewport Water Division (NWD), and Water Pollution Control (WPC).

  • Billing forms & applications: Any related fees will appear on your monthly bill. No action needed!
  • NWD & WPC forms & applications: Fees must be paid in person at our office (70 Halsey Street) by check or money order.

Request for Final Reading for Sale of Real Estate


  • Required when: Selling or transferring ownership of a property serviced by the Newport Water Division
  • Typically completed by: Seller’s realtor or attorney
  • Fee: $35
  • Note: Provides the buyer and seller with essential account details and any outstanding charges

Request for Tenancy Change Form


  • Use this to: Request a meter reading that reflects water usage during a specific timeframe related to a change in tenancy & ensure accurate billing between outgoing and incoming tenants
  • Completed by: Property Owner
  • Fee: $35

Request for Seasonal Turn On/Off Form


  • Use this to: Request the seasonal activation or shut-off of water service at your property (typically for vacation homes or seasonal use)
  • Completed by: Property Owner
  • Fee: $40

Change of Billing Address Form


  • Use this to: Update the mailing/billing address where your utility bills are sent
  • Completed by: Property Owner
  • Fee: None

Exemption Application (Senior Relief)


  • Use this for: Exemption from the state’s mandated “Water Quality Protection Charge” (RI General Law 46-15.3-5)
  • Eligibility: Age 65 or older, must own the property, and the property must be your primary residence (and don’t rent it out during the year)
  • Completed by: Property owner (copy of driver’s license required)
  • Fee: None
  • Note: If exemption criteria are met, you will be exempt from the charge on future billings

Sewer Abatement Request Form


  • Use this to: Request a one-time abatement of sewer charges (available once in a ten-year period) for excess water usage caused by an unpreventable water leak that did not enter the sewer system
  • Eligibility: Leak must be attributable to a specific incident within the previous three months, resulting excess water use must exceed double OR 10,000 gallons above your average monthly water consumption, and deficiency responsible for the leak has since been repaired
  • Completed by: Property owner
  • Fee: None
  • Note: View the Sewer Abatement Policy on the first page of the document for detailed eligibility and supporting documentation requirements

Sanitary Sewer Service Application


  • Use this to: Request a new sewer service or renew an existing service for residential, commercial, or industrial properties in Newport
  • Completed by: Property owner’s contractor
  • New Service Fee: $890
  • Service Renewal Fee: None
  • Note: Permits expire one year from issue (you can request a one-time 60-day extension if needed)

Storm Drain Service Application


  • Use this to: Request a new storm drain connection for residential, commercial, or industrial properties in Newport
  • Completed by: Property owner’s contractor
  • Fee: None
  • Note: Permits expire one year from issue (you can request a one-time 60-day extension if needed)

Water Service Application


  • Use this to: Request new water service, new irrigation service, or renew an existing service for properties in Newport, Middletown, and parts of Portsmouth
  • Completed by: Property owner’s contractor
  • Residential property fee: $60
  • Non-residential property fee: $100
  • Note: Permits expire one year from issue (you can request a one-time 60-day extension if needed)

Temporary Water Service Applications


  • Use this to: Rent a temporary meter for water service during construction or other temporary events
  • Completed by: Project contractor
  • Deposit: $1,000 (accrued charges will be withheld from deposit upon return of meter)
  • Temporary Meter Rental Charge: $10/day
  • Labor Charge: Cost of labor plus 75%
  • Minimum Charge: $60

Meter Test Request Form


  • Use this to: Request a meter test assessing performance accuracy
  • Completed by: Property owner
  • Fee for meters 2” or less: $65
  • Fee for meter greater than 2”: Labor cost plus 75% & contractor cost plus 25%
  • Note: If the meter is found to exceed the allowable margin of error (more than 2%), the test fee will be fully refunded

Private Fire Service Application


  • Use this to: Request private fire service for your property (i.e., private sprinkler system or hydrant)
  • Completed by: Property owner’s contractor
  • Residential Fee: $60
  • Commercial Fee: $100

Water Service Availability Request Application


  • Use this to: Request a determination of whether water service is available at your property (Newport, Middletown, and parts of Portsmouth)
  • Completed by: Property owner’s engineer/architect
  • Fee: None
  • Note: NOT for authorization of new water service, only to evaluate feasibility

Still Have Questions? Contact Us!

General & Emergencies During Hours of Operation

After Hours Emergencies (3PM – 7AM)

Water Meter Services

Lead Service Line Management Program

Industrial Pretreatment Program